Newpek believes financial matters should always be clear and straightforward. No hidden charges, no ambiguous rules — how much you put in, how much you get out, and how long it takes is all laid out openly.
Sample transaction feed — a preview of how it appears in real time
Financial reliability is the most important quality of any betting platform. Many platforms accept deposits without issue but find reasons to delay or deny withdrawals. At Newpek, that is never the case — our financial policies are built around the user's best interests.
In Bangladesh, mobile banking has become deeply woven into everyday life. bKash, Nagad, or Rocket — these aren't just money transfer tools anymore; they're part of how people manage their financial identity. Newpek understands this reality and has built its entire financial system around these three platforms.
A common concern is: what if something goes wrong after a deposit, or there's an issue withdrawing winnings? Newpek's finance team operates 24/7, seven days a week. Most transaction issues are resolved within 30 minutes. Every transaction comes with a unique transaction ID that you can use to check its status at any time.
Newpek's deposit policy is straightforward — no fees, ever. Send ৳500 and exactly ৳500 is credited to your account. For withdrawals, your mobile banking provider may apply their own cashout charges — those are bKash or Nagad fees, not Newpek's. We are always upfront about this.
After a withdrawal request is submitted, Newpek typically processes it within 5 to 15 minutes. In some cases — particularly for larger amounts — it may take a little longer due to bankroll verification or security checks. This is completely normal and is done solely to protect your funds.
Withdrawals are always sent to the mobile number registered on your Newpek account. Transfers to third-party numbers are not permitted for security reasons.
We send you an SMS and app notification for every transaction. If you receive a notification for a transaction you didn't make, contact our support immediately. The Newpek security team will secure your account without delay.
Bonus terms at Newpek are fully transparent. To claim a welcome bonus, a specified wagering requirement must be met — this is clearly stated upfront. The validity period of every bonus is communicated directly.
Avg. 30 Seconds
Avg. 20 Seconds
1 to 3 Minutes
5 to 15 Minutes
All transaction fees on Newpek at a glance — no hidden charges
| Transaction Type | Payment Methods | Newpek Fees | Minimum | Maximum | Time |
|---|---|---|---|---|---|
| Deposit | bKash | Free | ৳50 | ৳50,000 | ~30 seconds |
| Deposit | Nagad | Free | ৳50 | ৳50,000 | ~20 seconds |
| Deposit | Rocket | Free | ৳100 | ৳30,000 | 1–3 minutes |
| Withdrawal | bKash | Free | ৳200 | ৳25,000 | 5–15 Minutes |
| Withdrawal | Nagad | Free | ৳200 | ৳25,000 | 5–15 Minutes |
| Withdrawal | Rocket | Free | ৳300 | ৳20,000 | 5–15 Minutes |
Your mobile banking provider's own cashout charges may apply — these are not Newpek fees. Withdrawal limits differ for VIP members.
This is how your transaction history will appear in your account
| Transaction ID | Date & Time | Type | Method | Amount | Status |
|---|---|---|---|---|---|
| NP-20250614-8821 | Jun 14, 09:42 AM | Deposit | BKash | +৳1,500 | ✓ Completed |
| NP-20250614-8756 | Jun 14, 08:15 AM | Withdrawal | Nagad | -৳800 | ✓ Completed |
| NP-20250613-7904 | Jun 13, 11:00 PM | Deposit | Nagad | +৳3,000 | ✓ Completed |
| NP-20250613-7841 | Jun 13, 07:33 PM | Withdrawal | BKash | -৳2,200 | ✓ Completed |
| NP-20250613-7780 | Jun 13, 03:10 PM | Deposit | Rocket | +৳500 | ✓ Completed |
| NP-20250614-8900 | Jun 14, 10:55 AM | Withdrawal | Nagad | -৳1,500 | ⏳ Processing |
For security purposes, mobile number verification is mandatory for every account. Additional identity verification may be required for large withdrawals.
To withdraw bonus funds, you must complete a specified wagering requirement. These terms are clearly displayed at the time the bonus is awarded.
There is no daily limit on the number of withdrawals, though a maximum amount per single transaction applies depending on the payment method.
Deposit requests not completed within 30 minutes are automatically cancelled. Any funds sent will be returned.
Include the transaction reference shown on Newpek in the note when sending your payment. Without it, manual verification may be required.
Always send to the number shown on your Newpek dashboard. The number may change with each transaction.
Keep a screenshot of the confirmation screen after submitting. It can be useful in the event of a dispute.
Usually processed in 1 minute. If it takes longer than 30 minutes, please contact support.
Withdrawals can only be made to the mobile number registered to your account.
An OTP verification is required for every withdrawal as a security measure.
Bonus funds cannot be withdrawn directly. They become withdrawable only after the required wagering conditions are met.
Multiple withdrawal requests can be submitted at the same time, though waiting for one to complete before submitting the next is recommended.
Every transaction on Newpek maintains a complete audit trail. This means a full record is kept of every amount credited or debited from your account — including the time, date, and device used. This information is yours by right, and you can access it whenever you need.
If anything ever seems off with a transaction, Newpek's dispute resolution process is straightforward. Simply provide the transaction ID to support, and an investigation will be initiated within 24 hours — with most cases resolved within 48 hours.
Every transaction on Newpek is transparent, fast, and completely secure. Open an account today and experience it for yourself.